Managing tickets just got smoother! With our latest update, clicking “Save” in the ticket details screen will no longer disrupt your workflow by redirecting you to the list or grid view. Instead, you’ll stay right where you need to be—on the ticket page. This improvement means you can save your…
Now, when you attempt to de-archive a project associated with a view-only contract, a helpful popup will appear. This notification walks you through your available license options, letting you either revert to your previous license type or select a new one that suits the project’s requirements. How it works Upon…
We’re excited to introduce a new feature that allows project managers to create projects with a future start date, enhancing planning and ensuring all preparations are complete before the official start. What’s allowed before the start date What’s restricted before the start date This feature not only supports better planning…
Custom fields for tickets now include multiple-choice answer types, available across all platforms. Available for Expert license users, this update brings more flexibility and efficiency. Whether you’re categorising ticket priority, tracking status, or adding any other project-specific detail, multiple choice fields provide the customisation you need. What’s new? Custom fields…
We’ve introduced a new notification system in Ed Controls to keep you updated on key changes in tickets, audits, and projects. From new comments to role updates or due date changes, you’ll receive real-time alerts to help you stay on top of your work. What’s new? The notification system tracks…
Managing multiple tasks and deadlines can sometimes be overwhelming, especially when dealing with important tickets and audits. To help you stay organised and ensure you never miss a critical due date, Ed Controls is introducing a brand-new feature: due date notifications. This feature is designed to make sure that as…
To enhance user experience and streamline workflows, we’re introducing a new feature that improves navigation within ticket, audit, and library modules. For auditors and project managers working on multiple audits or tickets, it can be easy to lose track of where you are, especially when interrupted or moving between different…
Two new features have been introduced in Ed Controls that simplify the management of project documents. You can now add an Informed or Consulted at the project level to all documents, from the project start date or from the date the person was added. These users can then access newly…
At Ed Controls, we are committed to enhancing project management and accountability. Our latest feature now requires mandatory proof submission when marking tickets as completed, ensuring thorough documentation and improved quality assurance. Toggle option on new ticket screen: Completion process for Responsible users: Bulk edit restrictions: Benefits of the mandatory…
We’re excited to introduce a new feature in our ticketing system: bulk editing of labels. This enhancement allows users to easily replace or correct multiple tags at once, streamlining the management and updating of labels across your projects. Why bulk edit labels? In the fast-paced environment of project management, the…
