In Ed Controls, it is possible to automatically add people in the Informed role on an audit to the linked tickets.
You can add them before the audit is performed, but also with retroactive effect. This option is available via Ed Controls’ web environment and via its mobile app.
Here’s how it goes:
- Log into web.edcontrols.com ;
- Open the right project;
- Go to the Audits tab;
- Start a new audit or open an existing audit;
- Add the person’s correct e-mail address in the ‘Informed’ field;
- Save the change.