How can I change or delete users as Admin?

It is possible for Admins to change users in multiple projects via the web environment. For example, when an employee leaves the organization.

Here’s how it’s done:

1. Log on to web.edcontrols.com;
2. Click on your e-mail address at the top right;
3. Select Contract Information and choose the appropriate contract;
4. Select the user;
5. Select the projects and roles;
6. Then click ”replace” or ”delete.”
7. Enter the replacement e-mail address or delete the user;
8. Confirm this action with a code.

Please note: Removing the Responsible has impact. If you delete the user, the status of tickets changes to Created.