How do I save a layout before exporting a ticket?

You want to compose a new layout for tickets? You do that through web.edcontrols.com.

Here’s how it works:

1. Log into web.edcontrols.com;
2. Choose your project;
3. Make a selection of the tickets you want to export;
4. Click the export button (top right of your screen);
5. Select the options you want to add from the available list. This selection is the layout you want to save.
6. Click the ‘Save new layout’ button (the downward arrow).
7. Name the layout and save. You will be returned to the export menu;
8. From now on your layout will be available in the dropdown menu for all members of the concerning project.