What can a Consulted do?

The Consulted can view tickets in a project and add comments or documents to these tickets. Someone can be added as a Consultant to an entire project or on specific tickets.

When a Consultant is added at the project level, initially this person can only view tickets created after the account is added as a Consultant.

If a Consulted has been added to specific tickets, that person can also only view those tickets.

Also read: What roles are available in Ed Controls?