Manage

"Also for managing a project we made Ed Controls as easy as possible."

Ed

Invitation not received, now what?

Adding someone can fail for a number of reasons.
How do I add a Support?

A Support can be added in the project settings.
How do I add a Reporter?

A Reporter can be added by the Administrator or Accountable.
Why are files so large when printing?

The print that Ed Controls generates can be large because of the added photos and drawings.
How do I save a layout before exporting a ticket?

You want to compose a new layout for tickets? You do that through web.edcontrols.com.
How do I link Ed Controls with HomeCTRL?

Ed Controls is easy to pair with HomeCTRL.
How do I pair Ed Controls with our own system?

Ed Controls has many pairing options. Perhaps even with your own system. Please contact us.
How do I link Ed Controls with DigiOffice?

Ed Controls is easy to pair with DigiOffice.
How do I pair Ed Controls with DocStream?

Ed Controls is easy to pair with DocStream.
What do I do when an employee departs the company?

As soon as an employee leaves the company, the Administrator can revoke the person's rights. If the departing employee is the Administrator, we are happy to assist.
Where is Ed Controls data stored?

Ed Controls data is stored in various AWS data centres in Frankfurt, Germany.
How do I link Ed Controls with other systems?

Ed Controls can be paired with many systems. Some alreadu have an explaination.
What is two-factor authentication?

Two-factor authentication (2FA) is used to verify the identity of digital users.
Which version of the Ed Controls app is supported?

The last two versions are supported for Ed Controls.
How does two-factor authentication in Ed Controls work?

With two-factor authentication, you ask the user to prove that they are the person they say they are.
How do I activate two-factor authentication?

Two-factor authentication (2FA) can be enabled by our help desk and by the relevant account manager.
What is the impact of enabling two-factor authentication?

When enabling two-factor authentication (2FA), it is wise to consider the impact.
How do I use two-factor authentication?

As an Ed Controls user, you can enable two-factor authentication (2FA) in the following way.
What will my invoice look like with automatic billing?

Automatic invoicing is the default setting for new Single Project Licenses.
How do I archive a project?

You can archive a project when it is completed or is no longer in use.
How do I pair Ed Controls with Volgjewoning?

Ed Controls can be linked to Volgjewoning. Links to Ed Controls can be enabled when an Expert license is purchased.
Why is my project automatically archived?

A project in Ed Controls is automatically archived when it has an end date.
Are project backups being made in Ed Controls?

Automatic backups are made in Ed Controls.
Does Ed Controls have API documentation available?

A link can be made with Ed Controls' API documentation.
How do I link Ed Controls with KYP Project?

Post-its from the KYP Project planning program and Ed Controls audits can be linked. For example, completed audits are automatically rounded out in the appropriate post-it in KYP Project. And vice versa.
How do I view my project’s timeline?

The project timeline lets see who did what.
How do I add a consulted person?

How do I add a consulted person?
What roles are there and how can I assign them?

In Ed Controls, there are several roles available. In this article you will find information on how to assign these...
How can I change or delete users as Admin?

How can I change users as Admin?
What is a customised report?

In Ed Controls, customised reports are often referred to as custom reports. Before we start designing, we first meet with...
What happens when all projects are archived?

If there are no active projects, the contract becomes “inactive” because there are no active project or user licenses associated...
Single Sign-On (SSO).

Ed Controls has a security feature exclusive to Expert licensees. This feature allows Admins to require Single Sign-On (SSO) authentication...

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