How do I export tickets linked to a specific audit question?
You can now export tickets that are linked to a particular audit question—ideal when you only need to share specific tickets with someone outside Ed Controls.
On the web:
- Log in at web.edcontrols.com
- Open your project and go to the Audits tab
- Open the relevant audit
- Navigate to the appropriate audit question
- Click the location icon (📍)
- You’ll now see all linked tickets for that question
- Click the export button in the top-right corner
- Choose the desired format:
- PDF (compact or detailed)
- Excel
- For PDF exports, you can also choose a layout template
- Your export will be emailed to you and available under the notification (bell) icon
On the mobile app:
- Open the audit and navigate to the relevant question
- Tap the location icon (📍)
- Tap the export icon in the top-right corner
- Enter the recipient’s email address and send
Note: Only tickets linked to that audit question will be included in the export.
Want to export other tickets? Read this article for instructions.