How do I export/print a ticket?

Ticket(s) printing can be done through the Web environment and from the mobile apps.

Web

The content of the print depends on the selection being made. Thus, a printout can be made of one Ticket, but also of several Tickets at once

1. Log in to web.edcontrols.com;

2. On the 'Tickets' tab, select the tickets you want to export by checking the checkbox for the desired Tickets;

3. Click the export button at the top right of the screen;

4. Choose how you want to export: A PDF report (compact or detailed) or an Excel report;

5. For the PDF report, you now have the option to select your own layout;

6. Now print/export your selection.

All files are sent by email, but they can also be downloaded from the Web environment, look for the 'bell' icon at the top right of the screen.

Mobile app

Option 1:

1. Swipe an individual ticket to the right;

2. Tap the export button;

3. Select the layout of your print;

4. Fill in who you want to send the export to.

Option 2:

1. Select multiple tickets by setting a filter;

2. Tap the export button in the upper-right corner of the screen;

4. Fill in who you want to send the export to.

In both cases, the export will be sent to your e-mail address.

 You know it: on a busy drawing, ticket numbers used to overlap when several tickets sat close together, making it hard to tell which number belonged to which ticket. Now every ticket gets a label on the nearest free spot, connected to its exact location with a line, so the drawing stays clear even in crowded areas. Do a group of tickets still end up too close together? Then they're shown as numbered dots with a legend next to the drawing, so you can still match every number to the right ticket. When you export tickets, the linked drawing is now included automatically, so you no longer need a separate step to get the full picture. 

Also read: How do I save a layout to export a ticket?

Also read: How do I print an audit?